• Quotation tool lets you determine the cost of service to clients within minutes. This powerful multi-location tool includes an option for configuring wired and wireless internet, intranet, and city-to-city access.
• Pre-post installation coverage application.
• Real-Time Router Map, a geographic map showing status and link relationship.
• Network Monitoring Status report showing nodes that are monitored, not monitored, or out of service.
• Status-at-a-glance.
• Text paging for support response.
• Trouble ticket system.
• Xiocom Wireless Router(XWR) configuration tool.
• Fixed customer authenticator.
• IP manager.
• Statistics monitoring tool tracks each router and dedicated customers.

You get all the support, security, and systems needed to manage your network.

Carrier Class Security.

Xiocom provides encrypted backbone links and currently transports government, healthcare and financial data. Clients also have the option of incorporating their own security measures.

Authentication Gateway.

Xiocom’s network-wide authentication program allows mobile users to connect to the internet anywhere in the network without continual sales interaction.

Merchant Accounts and Billing.

Flexible accounting software integrates easily with existing systems to allow seamless management.

Network Design, Engineering and Integration Services.

Xiocom’s Rapid Deployment team works with clients to quickly create and deploy wireless networks that meet business needs and leverage existing skills and resources.

Antenna site selection and management.

Xiocom works with customer teams to identify optimal antenna and router locations.

QA and Testing Services.

Pre- and post-deployment testing and quality assurance are vital. Together with the Global NOC, Technical Support team and Partner Network Monitoring Tool, Xiocom QA ensures consistent network uptime.

Customer and Technical Support.

All partners receive technical support to ensure they meet end-user technical requirements.

Provisioning of internet and intranet circuits.

Automated back-end configurations and provisioning is provided for wireless customers on the network.

Sales Support and Operations.

Xiocom offers sales training and support and can assist clients in managing and operating a sales structure.

Training.

Training in all technical aspects and sales of all services is provided.

Network Hardware Maintenance Support.

Xiocom appoints a locally deployed Installation Management Team to provide network hardware support, backed up by our global NOC.